Jollibee partners with Kitchen United for Chicago River North Cloud Kitchen

First ghost kitchen expands delivery capacity within Metro Chicago

In a sign of the rapidly-evolving demand for restaurant delivery, Jollibee launched its first Cloud Kitchen in Chicago in partnership with Kitchen United. The QSR chicken chain will use the space for delivery and pickup orders only. This new format provides Jollibee with a way to expand and satisfy the needs of consumers who want to enjoy food at home. In late May, 44 percent of consumers indicated they would not be returning to dine-in at restaurants any time soon, according to foodservice consultancy Technomic.

The Chicago River North Cloud Kitchen joins two non-virtual locations at Kokie and on Elston Avenue in the city. Jollibee will expand delivery capacity to Metro-Chicago locations as part of the Kitchen United ghost-kitchen expansion. DoorDash will fulfill delivery orders that can now reach River North, Lincoln Park, The Loop, and Chinatown.

As part of the promotion of the new outpost, Jollibee is offering a $0 delivery fee with orders of $15 or more. Plus, fans on Facebook and Instagram can enter a promotion to share their best experience at Jollibee. Fifty families will be awarded free meals through the social media giveaway.

Jollibee, which operates 58 stores in the United States and Canada, is part of Philippines-based Jollibee Foods Corporation.The QSR’s marinated fried chicken, Chickenjoy, Jolly spaghetti and desserts, like Peach Mango Pie, have contributed to a growing U.S. following. Currently, Jollibee operates a total of 1,400 restaurants in the Philippines and 240 international locations.

“Thanks to the unique cloud kitchen format of this new location, we are able to adapt to the current difficult environment of the pandemic while still growing our delivery capability and our off-premise business in a key market,” said Maribeth Dela Cruz, President of Jollibee Foods Corporation North America. “Now, Metro Chicagoans will be able to experience the joy of our signature offerings from the comfort and safety of their own homes.”


Jollibee River North Cloud Kitchen, 831 North Sedgwick Street, Chicago, IL 60610.

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