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White Castle celebrates 25-year team members during September

Retention cuts against the grain of latest industry trends

White Castle is celebrating its 100th anniversary this year. And now, its celebrating its veteran associates, adding 68 team members who have been employed for at least 25 years to its 25-Year Club. At a time when many restaurants are seeing a revolving door of employees coming and going, White Castle is honoring its 2020 and 2021 inductees together this year due to the surging pandemic in 2020.

The 25-Year Club members work in restaurants, retail manufacturing plants, regional restaurant operations and the Columbus-based home office. White Castle is a family business, and founder Bill Ingram has passed the reins to great-granddaughter Lisa, with ideal results as the company has grown to a workforce that is 10,000 strong.

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The 25-Year event will take place September 23.2021, featuring an all-expense-paid trip for inductees to the home office in Columbus, Ohio. An over-the-top event and a special, engraved gold watch will await them.

“The 25-Year Club ceremony is one of our most special and proud traditions,” said Lisa Ingram, president and chief executive of White Castle. “On behalf of our family of 10,000, I congratulate and thank each of our inductees for their tireless work and invaluable contributions to White Castle.”

In addition to the $100,000 in college scholarships the company has awarded to its associates and dependents, White Castle is doling out $100,00 in prizes during September to team members who opt for the vaccine.

“My great-grandfather, Billy, believed that happy employees make happy customers, and that has remained our core focus for 100 years,” said Lisa Ingram. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.”

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