Digital-store-front provider to expand Fiserv’s omnichannel restaurant solutions
BentoBox has a new owner: Fiserv completed its acquisition of the restaurant commerce-technology paltform for restaurants. BentoBox serves 7,500 restaurants, providing a digital storefront that includes website design, online ordering and marketing tools. Fiserv provides payment and technology solutions, including the Clover cloud point-of-sale system.
Frank Bisignano, president and chief executive of Fiserv, commented on the deal in October, when the company announced the acquisition. “Consumers today expect a consistent, seamless experience when engaging with restaurants both in person and online,” he said. “The addition of BentoBox’s premier website capabilities to the business management solutions of Fiserv will strengthen our omnichannel platform, providing restaurants of all sizes and types with an integrated offering that delivers a customizable consumer experience.”
Danny Meyer, founder and chief executive of Union Square Hospitality Group, invested in and partnered with BentoBox in 2015. At the time the deal was initially announced, he added, “It has been incredible to watch BentoBox evolve and lead the digital transformation of restaurants. I look forward to seeing BentoBox and Fiserv create world-class technology that helps restaurants continue to innovate, break barriers, and build more personal guest relationships.”
In addition, the transaction will help Fiserv provide additional solutions to its existing base of customers. Fiserv can upsell the digital storefront offering of BentoBox to clients where appropriate.
“Joining Fiserv is a transformational step for BentoBox,” said Krystle Mobayeni, co-founder and chief executive of BentoBox. “BentoBox is committed to elevating every interaction between restaurants and their guests. Together with Fiserv, we look forward to rapidly growing our omnichannel capabilities with exceptional digital experiences for restaurants and their customers.”
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