Restaurant data is helping chains grow. There are several high-impact uses: to analyze data to customize the guest experience, to create offers and marketing campaigns with a higher value proposition, to understand social sentiment and to learn from such feedback using text data analysis, and to create predictive analysis to create better food delivery experiences for customers. Predictive analysis, social sentiment… tools in restaurant data.
Latin street-food chain Pincho Factory announced a partnership with Uber Eats, Postmates, DoorDash, and online ordering platform Olo to bring delivery service to all of its locations this fall. The 10-unit fast-casual chain is known for... the Pincho Burger, Steak Latin Ricebowl and its namesake line of pinchos. Delivery is part of its strategic growth, and the service will also serve franchisees well.
ezCater is bolstering is executive suite with new hires after a $100M Series D round of financing. It has named James Rosenstock as chief strategy officer, while tapping Mike O’Hanlon for the ezCater chief sales officer role. The company is quickly positioning itself for growth. This follows the acquisition of Paris-based GoCater. As chief strategy officer, Rosenstock will lead financial, international and corporate development for ezCater.
Embracing and understanding this next generation of consumer, Gen Z, is important to restaurateurs and restaurant companies across the United States. After all, this is the generation that spends the most of their hard-earned dollars on food prepared outside the home. According to a Piper Jaffray… 24 percent of Gen Z spending is on food. This is the generation that is seeing its maturation occur in a rapidly changing world.
Naf Naf Grill, a Middle Eastern-style chain with 38 locations in more than eight major markets, has launched a new delivery service in partnership with DoorDash. Naf Naf favorites, including traditional shawarma, fresh falafel and handmade pita, can be served up at customers’ homes and offices using the Naf Perks app or online. To promote the service, Naf Naf will offer free delivery for a limited time.
Chipotle Mexican Grill has expanded its partnership with DoorDash to enable national delivery in 70 markets and at over 1,800 Chipotle locations. Chipotle’s customers will be able to order delivery using the website or the Chipotle mobile app. For a limited time, between August 27 and September 12, 2018, guests will get free delivery on orders of $10 or more (not including tip or tax).
Panda Express is returning the Honey Sesame Chicken Breast, a fan favorite, as a limited-time offer. The entree fill feature crispy chicken breast strips, string beans and yellow peppers, prepared in a sweet sesame sauce that is now made with organic honey... now returns with a mobile app and the slogan, “Honey, it’s back!” The Panda Express mobile app is also expected to be a guest favorite, allowing for interactive ordering process, group ordering, and multiple user selections from different phones