Market Force released early results from its "2022 Quick Serve Restaurant (QSR) / Fast Casual Study

Chick-Fil-A, In-N-Out best in loyalty in Market Force QSR survey

McAlister’s best in wallet share in sandwich category

Market Force released early results from its “2022 Quick Serve Restaurant (QSR) / Fast Casual Study.” The findings demonstrate how 53 top restaurants brands score on Market Force’s Customer Loyalty Index (CLI). The score measures customer satisfaction and how likely these brands’ customers are to recommend a brand.

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Smashburger added chicken wings to the menu

Smashburger adds limited-time chicken wings to menu, free promo

Smashburger chicken wings come in three flavors: BBQ, Scorchin’ Hot, Nashville Hot Seasoning

Smashburger added chicken wings to the menu as football season sets in and special promotion. The better-burger chain offers three wing flavors, ranging from spicy to savory. Available for a limited time, participating locations will offer the made-to-order wings, hand-tossed with BBQ, Scorchin’ Hot or Garlic Rosemary.

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Fresh Stack Burger will open in Oak Brook, Illinois, started by team that includes Wendy's founder's grandson

Fresh Stack Burger readies opening of Oak Brook restaurant

Founding team of Fresh Stack includes grandson of Dave Thomas, Wendy’s founder

The Fresh Stack Burger chain will open a new location in Oak Brook, Illinois in October. The third location of the better-burger concept, located on Butterfield Road, marks an important milestone for the owners. Sean Thomas (grandson of late Wendy’s founder Dave Thomas), Fabio Viviani Hospitality group and additional industry veterans are behind the fast casual.

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Panera Bread will enhance its rewards program and will launch an inaugural MyPanera Week September 29

Panera Bread enhances loyalty program, readies MyPanera Week

Week-long celebration to precede changes to program that will give MyPanera members increased redemption options

Panera Bread will enhance its rewards program and will launch an inaugural MyPanera Week September 29 to celebrate.The week-long celebration will precede the upcoming loyalty program changes in October.

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Mendocino Farms will open two new locations in South Lake Union and downtown Rainier Square in 2023

Mendocino Farms to enter Seattle market with two stores

South Lake Union, downtown Rainier Square neighborhoods to first experience fast casual in Seattle by early 2023

Mendocino Farms will open two new locations in South Lake Union and downtown Rainier Square in 2023, expanding into Seattle. The fast-casual chain currently operates in California and Texas, and is keen on penetrating the Seattle market.

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MOD Pizza promoted Becky Mulligan to chief restaurant officer and named Stephen Blum chief development officer

MOD Pizza promotes Becky Mulligan to chief restaurant officer

Three executives hired; James Holguin promoted to regional vice president, operations

MOD Pizza promoted Becky Mulligan to chief restaurant officer and named Stephen Blum chief development officer. Mulligan fills the newly-created role as the fast-casual pizza chain hires three new executives. According to a company statement, these moves will strengthen the brand in franchising, culinary and operational excellence.

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Sweetgreen opened two new restaurants in the Midwest, one in Indianapolis, Indiana and the other in Edina, Minnesota

Sweetgreen opens in Indianapolis, Edina, Minnesota

Fashion Mall, Keystone, Edina Galleria Mall restaurants mark further Midwest market penetration by fast casual

Sweetgreen opened two new restaurants in the Midwest, one in Indianapolis, Indiana and the other in Edina, Minnesota. The September 13 unveilings continue to expand the fast-casual salad chain’s presence in the region. Executives have clearly focused on the territory over the past year.

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